Technology: Rainbow API test application
Oct 25, 2021
Integrate communication into your business application!
If your employees work in your business application every day to look after customers, but they always have to switch to another application for voice, video and chat communication. This interrupts the work flow and the employee needs about 20 minutes each time he is interrupted until he can continue working again.
By integrating the communication elements directly into your business application, the workflow is ideally supported. The employee can build up a customer service application directly from the customer database in the #ERP, #CRM. We analysed the #API of the #ALE #Rainbow platform and integrated it into an API test application (no graphic design) to test the functionality live. This forms the technical basis for integrating all the necessary control elements into your application and website.
Let us support your employees in the work process together!
#SoftwareDevelopment #ProcessOptimisation #FrontEndApp, #OnlineShop #MobileApp #interactive #DSSP #openrainbow